Issues management

Sometimes issues occur, but it’s how you respond that people will remember.

Everyone encounters negative issues at some point, but it is how you deal with them that counts. We believe that if you manage your issues correctly then they never become crises.

In today’s super-connected world, a communications crisis is no longer limited to negative coverage in the press, it can take on a life of its own online and through social media. But the principle of managing the message still remains the same.

We therefore work with you to identify potential issues and put a plan in place to deal with them if they arise.

Dealing with journalists and a social media crisis isn’t what you came into business for. So, we will be by your side to get you through the storm, dealing with journalists on your behalf and drowning out negative online activity with positive content.

With our help, you are always on the front foot and in control.

How to get in touch

Whether you’ve got an urgent need for effective PR for your business, or just want to find out more about how we work, we’re always happy to chat.